I wanted to provide an update to our customers, financial advisers and other stakeholders on how we at RL360 are addressing the coronavirus (COVID-19) crisis.  

These are challenging times and our entire leadership team and our staff are fully engaged in delivering as uninterrupted service as is possible and working with you through this difficult period. 

The situation is changing on a daily basis and we are continually monitoring developments and the advice from Government and other trusted sources to ensure our response remains appropriate, measured and follows the most up to date best practice.Our primary focus is the safety and well-being of staff while we continue to deliver service to our customers and advisers.

We have taken a range of steps to protect our staff including additional cleaning and sanitising of office premises, monitoring and restricting business travel and meetings and postponing internal events.We have the ability for staff to work remotely where appropriate, should the situation require it. We have thoroughly tested these scenarios and we are fully confident that we will be able to continue to provide a fully secure service.

Investing for the long term
RL360 is a financially strong and extremely well capitalised organisation. As recently as January 2020, independent actuaries AKG recently reaffirmed our B+ Financial Strength rating, the joint highest of any company in the offshore sector. We are part of IFGL, which manages assets of over 12 billion USD (at 31 December 2019) for over 80,000 customers all around the world. Our products are designed for the medium to long-term investor. 

The situation is fluid and we will therefore keep our website page updated.

If you have any questions, please email us at csc@rl360.com